Case Study: Logikcull accelerates product demos and sustains high customer NPS with join.me

The Dream Team for Logikcull

Logikcull is a San Francisco–based legal intelligence software company that helps attorneys search thousands of pages of documents in seconds. Because many customers are hourly-billed lawyers, every minute of communication must be concise, compelling and distraction-free, turning each sales demo into a high-stakes presentation.

By using join.me for one-click meetings, pass-presenter control and recorded calls for training, Logikcull sped up demos, improved onboarding and strengthened customer success; Slack complements join.me by cutting internal email by nearly 90%. Together the tools helped Logikcull support clients across the customer lifecycle and sustain a strong NPS of 68–75.

Logikcull

Todd Eastman

Vice President of Business Development