Case Study: ReminderMedia achieves faster demos and larger deals with join.me

ReminderMedia - Customer Case Study

ReminderMedia, a marketing/media company best known for its American Lifestyle magazine, struggled with lengthy, tedious product walkthroughs: reps were forced to give verbal setup instructions because many customers wouldn’t download software, turning customization calls into hour-long sessions that ate into selling time.

By adopting join.me, reps could connect instantly via a link, take remote control of customer accounts, and demonstrate changes live — turning “tell” into “show.” Call times dropped by about 10 minutes on average, allowing more calls per day and contributing to a 10% increase in add-on sales and larger closed deals.

ReminderMedia

Luke Acree

President