Case Study: Brandwise boosts sales demos and customer relationships with Join.me

Intuitive Design Allows for Effective Collaboration

Brandwise, a 40‑person sales software company in Lakewood, CO, needed more reliable collaboration and remote support to demo, sell and support its solutions. Their previous tools were frequently down, causing dropped connections, wasted support time and inadequate vendor support.

By implementing Rescue by LogMeIn and switching to join.me, Brandwise gained remote diagnostics, file transfer, reboot/reconnect and fast online meetings—allowing five technicians to handle about 150 sessions a day. The changes saved time and money, improved customer and employee satisfaction, and delivered more responsive vendor support.

Brandwise

Chris McClellan

Network Administrator, Brandwise