Case Study: Trakstar Hire improves sales demos and support meetings with Join.me

Improving The Sales Process, Improving The Support Process

Trakstar Hire, then known as Recruiterbox, needed a better way to run product demos and technical support meetings after running into scheduling hassles, software-install requirements, and unreliable connections with Skype. The team also struggled with international calls and meetings with Bangalore-based employees, making virtual collaboration harder than it should have been.

Using Join.me, Trakstar Hire improved its meeting workflow with instant, no-download screen sharing, easier scheduling, presenter handoff, and meeting recording. Join.me helped make demos smoother and support faster, accelerating the sales process, improving training, and boosting productivity; the company reported better prospect conversion, quicker issue resolution, and less time spent scheduling meetings.

Trakstar Hire

Josh Benson

Product Onboarding Specialist, Recruiterbox