Case Study: Visual Knowledge Share achieves more effective global training and support with Join.me

How VKS Makes It Happen with Join.me

Visual Knowledge Share (VKS) is a Quebec-based software company that captures and shares manufacturing know‑how—machine maintenance procedures, work instructions and training materials—at a time when experienced workers are leaving the industry. Director of Business Development Ryan Zimmerman needed a flexible web conferencing platform to deliver product demos, remote support and software training to customers in more than 30 countries.

VKS adopted join.me for its low cost and rich features—screen sharing and recording, annotation, presenter handoff and international dial‑in numbers—which make training sessions easier to join, more dynamic and more effective. As a result, VKS has strengthened both external customer training and internal communications, expanding its global reach and maintaining its position on the industry’s cutting edge.

Visual Knowledge Share

Ryan Zimmerman

Director of Business Development