Janek Performance Group
50 Case Studies
A Janek Performance Group Case Study
Pearl Izumi, a sports apparel manufacturer, faced a challenge with its inside sales team, which had become transactional and complacent, leading to inconsistent sales. They sought a revamp of their sales approach and partnered with Janek Performance Group to implement a new process focused on building long-term client relationships and transforming reps into Trusted Advisors.
Janek Performance Group delivered a customized Critical TeleSelling Skills workshop, followed by ongoing monthly coaching and call reviews. This solution led to an immediate increase in the frequency and length of outbound calls and resulted in a 10% jump in sales. The program was so successful that Pearl Izumi incorporated Janek's training into its standard onboarding process.