Case Study: Cartier builds stronger customer relationships and sells on value with Janek Performance Group

Cartier boosts average deal size 7% with Janek Performance Group

Cartier, a premier luxury goods brand, sought to implement long-term changes within its sales organization. The company desired to build deeper client relationships, increase average sales, and improve its team's ability to sell on value to reduce discounting. To address this challenge, Cartier collaborated with the vendor Janek Performance Group to utilize its sales training services.

Janek Performance Group designed and delivered a highly customized sales training workshop for Cartier, incorporating modules from its Critical Selling Skills and Critical Negotiation Sales programs. This solution equipped the sales staff with new skills, leading to a dramatic improvement in customer interactions. The measurable results included an 812% return on investment, a 7% average increase in deal size, and a significant reduction in selling on price.

Cartier