Case Study: California Casualty achieves sales performance gains with Janek Performance Group sales training

California Casualty speeds new-hire ramp-up and lifts close rates with Janek Performance Group

California Casualty, an insurance provider for specific markets like law enforcement and education, sought a sales performance partner to create a universal language and a needs-based selling approach. They selected Janek Performance Group to develop a wholly customized curriculum to improve results and incorporate into their onboarding process for new hires.

Janek Performance Group implemented a comprehensive solution, beginning with a customized Critical Teleselling Skills workshop for sales reps, followed by a Critical Sales Coaching Skills workshop for managers. As a result, California Casualty embedded these skills into their onboarding, leading to faster productivity for new hires. The company realized significant gains in key metrics including close rates, premium per deal size, Net Promoter Score, and overall customer satisfaction.

California Casualty