Case Study: Amerisure builds a sales academy and boosts training engagement with Janek Performance Group

Amerisure boosts training participation to 91% with Janek Performance Group

Amerisure, a commercial property and casualty insurance carrier, sought a long-term strategic partner to provide cohesive sales training and enablement for its broad range of staff. Previous point-based solutions had a limited effect, so they challenged vendor Janek Performance Group to help create a common language and process to drive measurable growth, ultimately aiming to build their own Amerisure Sales Academy.

Janek implemented a suite of solutions including a customized version of its Janek OnDemand eLearning, live training sessions, and the TOPS® coaching reinforcement program, followed by the Xpert™ digital reinforcement tool. The results were significant, with a 91% participation rate during their busiest season and an 8% increase in skills demonstration and retention for underwriters. Due to this success, Amerisure is now rolling out its own academy based on Janek's methodology and expanding the use of its training programs.

Amerisure