Case Study: IBERIABANK achieves rapid, effective Global Security implementation and expert support with Jack Henry Banking (JHA Client Services Consulting)

With JHA Client Services Consulting, IBERIABANK Gains Effective Global Security Implementation and Proven, Expert Support

IBERIABANK engaged Jack Henry Banking’s JHA Client Services Consulting group to tackle a large-scale Global Security rollout across its multi-state organization. The bank needed help planning, implementing and training more than 2,500 users across multiple banks and locations, so it brought in Jack Henry Banking for expert guidance on best practices and change management.

Jack Henry Banking’s consultants reviewed existing user profiles, developed department-specific templates, ran a pilot, and built a rollout and training plan before deploying Global Security enterprise-wide. The engagement moved all users for multiple banks in a six-week consulting engagement, improved auditing/reporting controls, sped implementation versus an in‑house approach, and provided ongoing responsive support and expertise.

IBERIABANK

Linda Hatchett

Applications Programming Manager Vice President