Case Study: Think Mutual Bank achieves faster loan approvals and streamlined account opening with Jack Henry Banking's ArgoKeys

Think Mutual Bank - Customer Case Study

Think Mutual Bank, a $1.5 billion institution based in Rochester, MN, needed a modern, integrated solution to replace its legacy core and automate deposit and loan account opening when it moved to Jack Henry Banking’s SilverLake System. To meet that challenge the bank implemented ArgoKeys DepositKeys and LendingKeys to manage deposit and lending workflows alongside the SilverLake core.

Jack Henry Banking delivered an ArgoKeys-based solution fully integrated with SilverLake, Yellow Hammer BSA, and Wolters Kluwer forms, which eliminated repeated data entry (previously four to five separate entries now done once), reduced the learning curve for staff, and automated underwriting queues and decisioning. As a result, Think Mutual Bank saw immediate operational efficiencies, faster loan approvals and funding, improved customer service, and reduced compliance and operational risk thanks to the Jack Henry Banking implementation.

Think Mutual Bank

Eileen Oliver

Sr. VP/CIO