Case Study: Peoples Southern Bank achieves seamless CIF 20/20 outsourcing and lower IT costs with Jack Henry Banking

Peoples Southern Bank - Customer Case Study

Peoples Southern Bank, a community bank in Clanton, AL with roughly $138 million in assets, had run Jack Henry Banking’s CIF 20/20 core in-house since 1986 but faced growing risks from independent knowledge silos and the burden of maintaining its processing environment. After evaluating options, the bank chose to outsource processing through Jack Henry Banking (including JHA OutLink Processing Services™) to remove the internal responsibility for data processing while addressing concerns about control and ad hoc reporting.

Jack Henry Banking executed a seamless migration from an in-house CIF 20/20 environment to an outsourced CIF 20/20 model (JHA OPS) with thorough planning and staff education; the bank reported no visible change to employees or customers the Monday after migration other than a few new passwords. As a result, Peoples Southern Bank achieved immediate operational continuity, eliminated the need to budget for software and hardware upgrades (now handled at Jack Henry Banking’s data center), gained easier access to complementary products, and realized bottom-line benefits from pay-as-you-go pricing and reduced operational expenses.

Peoples Southern Bank

Sandra Minor

Technology Officer