Case Study: FMB achieves greater efficiency and modernization with Jack Henry Banking's SilverLake System and JHA OutLink Processing Services

FMB Believes Banking is Better with the SilverLake System and JHA OutLink Processing Services

FMB, a $460M community bank in Monticello, Florida, had been a SilverLake System user for 15 years but faced a strategic decision about core processing and how to gain operational efficiencies without expanding staff. Seeking a partner that would align with their growth strategy and support third‑party integrations, FMB moved from a third‑party data center to Jack Henry Banking’s SilverLake System delivered through JHA OutLink Processing Services.

Jack Henry Banking implemented the SilverLake platform via JHA OutLink Processing Services and added tools such as Xperience, the automatic OFAC teller check, jhaEnterprise Workflow, Margin Maximizer, Synergy Express, Synergy iSign/eSign, Opening Act and Cognos reporting. The result for FMB was measurable efficiency gains—streamlined workflows, improved reporting accuracy and the ability to scale operations and grow without adding headcount—while maintaining flexibility to work with third‑party vendors.

FMB

Sonja Walker

SVP/Deposit Operations