Case Study: First US Bank achieves nearly $350,000 in five-year cost savings and mobile email access with Jack Henry Banking's Microsoft Office 365

First US Bank - Customer Case Study

First US Bank, a community bank based in Thomasville, AL with $567 million in assets, 19 branches and 24 loan offices, was struggling with an outdated, unsupported email system that made managing communications across 43 offices difficult. As an existing client, the bank engaged Jack Henry Banking and adopted Microsoft Office 365 through Jack Henry Banking to quickly provide a low-cost, mobile-ready exchange environment and meet unmet requirements for mobile access and shared calendars.

Jack Henry Banking implemented Microsoft Office 365, completing the conversion in three weeks with hands-on support, and delivered out-of-the-box mobile email, shared calendars, OneDrive file sharing, and pay-per-user pricing. The cloud solution improved remote access and employee productivity, garnered strong positive feedback for ease of use, and generated nearly $350,000 in avoided capital and recurring costs over five years.

First US Bank

Phillip Wheat

Senior Vice President/Chief Information Officer