Case Study: Chesapeake Bank cuts loan processing time by 50% with Jack Henry Banking's OnBoard Loans

Chesapeake Bank - Customer Case Study

Chesapeake Bank, a community bank in Kilmarnock, VA, needed to streamline its retail and commercial loan origination, eliminate duplicate data entry, and achieve reliable integration with its SilverLake core. After evaluating options, Chesapeake Bank selected OnBoard Loans from Jack Henry Banking to address those challenges.

Jack Henry Banking implemented OnBoard Loans, integrating it with SilverLake and automating document generation, compliance updates, and data exports. As a result, Chesapeake Bank now completes loan processing in about half the time and with one person instead of two, reducing delays, lowering operating costs, improving commercial lending speed, and earning positive employee feedback on ease of use and quick deployment.

Chesapeake Bank

Sherry Williams

VP Loan Operations & Credit Administration Manager