Case Study: Georgetown Utility Systems saves water and improves irrigation compliance with Itineris Smart Water Conservation

Georgetown Utility Systems cuts irrigation violations 50% in 3 weeks with Itineris

Georgetown Utility Systems, a provider of utility services in Texas, faced the challenge of enforcing water irrigation schedules during persistent drought conditions. Manually identifying violators and communicating with customers was a significant drain on staff resources. They turned to their vendor, Itineris, and its UMAX customer information system for a solution.

Itineris implemented its Smart Water Conservation solution, which uses smart meter data analytics to automatically detect irrigation violations and send courtesy letters to customers. This solution led to 85% of notified customers adjusting their water usage and a 50% reduction in programmed irrigation within three weeks. The process was fully automated, saving staff time and conserving an estimated 200 million gallons of water, demonstrating a significant measurable impact for Georgetown.

Georgetown Utility Systems