Itineris B2B Case Studies & Customer Successes

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Itineris develops and implements a cloud-based CIS & CRM solution – UMAX – specifically designed for Utilities. UMAX leverages workflow automation and AI to easily manage everything from meter to cash, advanced revenue collection, assets, complex rates, conservation, marketing and campaign programs, and much more to ensure advanced customer engagement and streamlined business processes. UMAX has been developed on the powerful Microsoft Dynamics 365 platform, and is delivered as a service in the Microsoft Azure Cloud.

Case Studies

Showing 10 Itineris Customer Success Stories

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Boston Water & Sewer Commission modernizes utility operations with Itineris UMAX

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Reducing manual tasks and increasing customer engagement at BWSC

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City of Tallahassee modernizes customer service and operations with Itineris UMAX

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Modernizing water utilities since 2009

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Dunea improves user experience and streamlines operations with Itineris UMAX

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Georgetown Utility Systems saves water and improves irrigation compliance with Itineris Smart Water Conservation

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Lansing Board of Water & Light achieves utility modernization with Itineris UMAX

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Helping NYC DEP fulfill their vision of becoming a world-class water and wastewater utility

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NieuweStroom scales real-time energy operations with Itineris UMAX

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SEFE Energy achieves 98% billing portfolio accuracy with Itineris UMAX

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