Reducing manual tasks and increasing customer engagement at BWSC
Boston Water and Sewer Commission

Itineris develops and implements a cloud-based CIS & CRM solution – UMAX – specifically designed for Utilities. UMAX leverages workflow automation and AI to easily manage everything from meter to cash, advanced revenue collection, assets, complex rates, conservation, marketing and campaign programs, and much more to ensure advanced customer engagement and streamlined business processes. UMAX has been developed on the powerful Microsoft Dynamics 365 platform, and is delivered as a service in the Microsoft Azure Cloud.
Showing 4 Itineris Customer Success Stories
Boston Water and Sewer Commission
De Watergroep
Dunea
Rebecca van Es
Program Manager
New York City Department of Environmental Protection
Cecil McMaster
Business Information Officer
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