Case Study: a leading eCommerce company achieves 12% inventory reduction with ITC Infotech

Leading eCommerce Company reduces inventory by 12% with ITC Infotech

The customer, a leading eCommerce company, faced the challenge of managing rapid growth in customer demand while needing to optimize complex supply chain costs. Their existing network was sub-optimal, leading to high working capital and reduced service levels. Vendor ITC Infotech was engaged to address this inventory optimization challenge.

ITC Infotech implemented a solution using an optimization model with various service constraints. The project was executed in two phases, featuring a differentiated service level and a multi-echelon inventory optimization model. This approach successfully determined the right quantity of inventory to be held at different nodes. The solution delivered a 12% reduction in inventory for the customer.