Case Study: a leading asset management organization accelerates insurance innovation with ITC Infotech’s AI-led proofs of concept

Leading Asset Management Organization reduces digital health ID registration time by 0% with ITC Infotech

The customer, a leading asset management organization, faced challenges with manual and time-intensive processes in client onboarding and underwriting. This was impacting sales productivity with long ramp-up times for new agents. They partnered with ITC Infotech to explore AI-driven innovation without disrupting their core systems.

ITC Infotech executed targeted AI-led proofs of concept, including an LLM-powered Virtual Training Assistant for agent enablement and a Non-Invasive Medical Underwriting PoC for faster health assessments. The solution integrated a digital health ID to streamline onboarding. ITC Infotech's approach accelerated the validation of AI use cases, resulting in a significant reduction in health ID registration time and a marked improvement in new sales agent readiness, establishing a scalable innovation foundation.