Case Study: ITC Limited achieves 75% process efficiency gains with ITC Infotech automation

ITC Limited boosts process efficiency by 75% with ITC Infotech

ITC Infotech helped its parent company, the Indian multinational conglomerate ITC Limited, modernize its business process execution and IT operations. The client faced challenges in streamlining its procurement process and handling requests at a massive scale, while also needing to modernize its legacy architecture and improve the consumption of sales and productivity reports.

Leveraging its in-house accelerators and frameworks, ITC Infotech automated processes across Procurement, Manufacturing, Supply Chain, Marketing, Finance, and HR. The results included an average 75% increase in process efficiency, a throughput improvement, and a reduction in repetitive tasks. This led to over 50% savings in man-hours and report standardization.

ITC Limited