Case Study: an IDN in the US achieves actionable clinical insights with ITC Infotech

IDN in the US cuts clinical reporting complexity with ITC Infotech

The customer, an integrated delivery network (IDN) in the US, was facing challenges with its clinical quality reporting system. Issues included complex calculations and a suboptimal application design that made maintenance difficult and expensive. This hampered the generation of actionable clinical insights and hindered system adoption across the business. ITC Infotech was engaged to address these problems.

ITC Infotech enhanced the usability of the reporting solution by reducing its complexity. The solution provided actionable clinical insights and incorporated industry best practices, leading to the implementation of many quality measures and programs. This resolved challenges related to measurement insights and ensured the system could address future business needs. For the customer, this resulted in significant cost savings and reduced the need for a large support team.