Case Study: a global payments provider achieves faster merchant onboarding with ITC Infotech’s cloud-native payment orchestration platform

Global Payments Provider reduces onboarding from days to hours with ITC Infotech

The customer, a global payments provider, faced significant challenges due to complex integrations across numerous payment methods and partners. This resulted in slow merchant onboarding that impacted time-to-market, alongside scalability limitations and high operational overhead from maintaining its legacy architecture. They partnered with ITC Infotech to address these issues.

ITC Infotech designed and engineered a cloud-native SaaS payment orchestration platform using a microservices architecture. Their solution included a single-API integration layer to simplify processes, implemented CI/CD pipelines for rapid releases, and enabled multi-region deployment. This resulted in onboarding time being reduced from days to just hours and achieved platform availability of 99.99% or higher worldwide.