Case Study: a global beverage leader improves CMDB maturity with ITC Infotech

Global Beverage Leader improves infrastructure visibility across 5 zones with ITC Infotech

A global beverage leader faced challenges with limited infrastructure visibility, a lack of integration with authoritative data sources across five global zones, and poor CMDB health. This led to inefficient platform use and hindered issue resolution. ITC Infotech was engaged to address these problems and accelerate the company's CMDB maturity.

ITC Infotech's solution involved identifying and integrating the relevant data sources, aligning the CMDB with CSDM foundations, and enabling comprehensive cloud discovery for Google and AWS. This resulted in improved visibility into the infrastructure across all five zones, enhanced CMDB completeness and correctness, and better data organization for the global beverage leader.