Case Study: American Investment Management Corporation achieves 24x7 IAM support and secure access with ITC Infotech

American Investment Management Corporation achieves 24x7 IAM support with ITC Infotech

The customer, an American investment management corporation, faced challenges in managing certifications, entitlements, and access requests, and required comprehensive operation and support for its Identity and Access Management (IAM) solution. Partnering with vendor ITC Infotech, the customer sought a provider to deliver seamless production support for its IAM platform.

ITC Infotech provided 24x7 operations and support for the IAM platform, which included services for SailPoint, Azure AD, AD, Exchange, and DUO MFA. The solution delivered continuous monitoring, strong authentication for secure access, enhanced auditing capabilities, and efficient resolution of the identity life cycle. This partnership with ITC Infotech ensured uninterrupted IAM services and compliance for the customer.