Case Study: a world’s largest tobacco company achieves faster, higher-quality SAP releases with ITC Infotech test automation

a world’s largest tobacco company automates 100% of smoke tests with ITC Infotech

The world's largest tobacco company faced a challenge in increasing its business agility and release frequency. They needed to achieve broader test coverage for key scenarios without heavy resourcing and enable continuous automated testing for their regression suites. ITC Infotech was engaged to address these needs, specifically around SAP test automation.

ITC Infotech developed a reusable test automation framework that integrated HPQC and UFT to automate the client's SAP regression and end-to-end test suites. This solution included continuous defect analysis to add missed scenarios to the test suite. The results included over 85% test automation enablement, 100% smoke test automation, and a reduction in production defects to less than 2%. ITC Infotech's work enhanced the quality of releases and reduced go-to-market time.