Case Study: a leading commercial bank in Saudi Arabia achieves faster, more accurate banking operations with ITC Infotech and UiPath automation

a leading commercial bank in Saudi Arabia boosts banking automation with ITC Infotech and 60,000+ document-trained IDP models

A major commercial bank in Saudi Arabia faced challenges with slow, error-prone manual processes and fragmented data that hindered customer service and compliance. To address this, the bank partnered with ITC Infotech to implement UiPath-powered automation and intelligent document processing (IDP).

ITC Infotech's solution deployed over 25 IDP processes and AI-driven models to automate data extraction, risk assessment, and reconciliation. This eliminated manual work, accelerated processing speeds, and enabled 24/7 operations. The solution improved data accuracy, reduced operational costs, and provided the bank with easy scalability to meet future demands.