Case Study: a largest berry growing company in the world achieves improved BI support and operational efficiency with ITC Infotech

a largest berry growing company cuts tickets 25% with ITC Infotech

The largest berry growing company in the world faced challenges with a disparate applications landscape, a highly customized ERP environment, and data exchange failures due to a high degree of integration. ITC Infotech was engaged to provide business and technology consulting services, application development and maintenance, data engineering, reporting, and analytics.

ITC Infotech implemented an end-to-end solution that included finance and SCM support, BI development, and business consulting. This resulted in a 25% average ticket reduction in key areas and an annual 8-10% reduction through automation. The solution provided the customer with improved decision-making through real-time information and ITC Infotech delivered 100% compliance with all KPIs.