Case Study: a insurance retailer achieves faster delivery and fewer deployment failures with ITC Infotech AppOps implementation

a insurance retailer cuts deployment failures with ITC Infotech

ITC Infotech partnered with an insurance retailer that was facing significant operational challenges. The customer struggled with a lack of role governance and a proper release authorization process for its code pipelines, which led to frequent release failures. Other issues included inadequate tracking of releases and dependencies, lengthy pipeline creation times, and a lack of infrastructure automation.

ITC Infotech implemented a solution using pipeline as code for application deployments in Azure containers and infra as code pipelines for creating cloud resources. This included integrating secure code scans and automation testing. The results were substantial, including shorter development cycles, streamlined incident responses, and a reduction in manual intervention and unforeseen deployment failures. ITC Infotech's work automated infra deployments with BICEP and automated processes for API management security, code coverage, and NuGet package creation.