Case Study: a digital bank in the UK achieves scalable, resilient core banking performance with ITC Infotech

a digital bank in the UK achieves sub-3-second response times with ITC Infotech

The customer, a digital bank in the UK, embarked on a digital transformation journey but was apprehensive about the scalability and resilience of its systems. ITC Infotech was engaged to address these non-functional challenges and ensure a seamless user experience.

ITC Infotech established non-functional requirements and conducted extensive chaos engineering, performance, and load testing across all critical systems. This solution identified and rectified potential configuration issues, ensuring high scalability. As a result, the bank achieved its SLA of less than three seconds for all workflows, handled over 300 TPS, and had no performance incidents post-go-live. ITC Infotech delivered this cost-effective, end-to-end performance solution with no capital expenditure.