Case Study: Top 10 Global Pharma Company achieves 30-day transparent site payments with IQVIA Site Payments

Top 10 Global Pharma Company Dramatically Improves Site Payments In Drive To Become Sponsor Of Choice

Top 10 Global Pharma Company faced persistent site dissatisfaction that threatened enrollment and timelines: sites reported cash-flow problems driven by slow, inconsistent, and opaque payment processes. To become the sponsor of choice, the company selected IQVIA and its IQVIA Site Payments solution to address payment cycle times, transparency, and traceability across its global studies.

IQVIA implemented the IQVIA Site Payments Solution with integrations to EDC and financial systems, automated invoicing and approvals, and a single sign‑on portal for sponsors, CROs and sites. The deployment delivered measurable improvements: payments now target a 30‑day cycle, a 55% improvement in payment cycle time, 77% fewer site questions and disputes, a 90% reduction in sponsor administrative burden, and an 80% faster reporting process — materially boosting site cash flow and satisfaction.