Case Study: Leading Global Pharmaceutical Company achieves 55.5% faster translation turnaround for Japanese lab documents with IQVIA Language Solutions

Localizing laboratory documents for a new multiple myeloma treatment

Leading Global Pharmaceutical Company engaged IQVIA Language Solutions to localize complex laboratory documents for a new multiple myeloma treatment, translating 158 slides (20,400 words) from English into Japanese under an urgent timeline driven by site activation and local regulatory submissions. The project’s challenges included the document’s technical complexity (graphs, images, tables), Latin-to-Japanese script conversion, and time-zone differences between the EU/Americas-based client and the APAC delivery team.

IQVIA deployed a dedicated project manager, life-sciences experts and seasoned linguists and implemented an innovative workflow to accelerate delivery without sacrificing quality. IQVIA achieved a 55.5% reduction in turnaround time versus industry standards (surpassing an initial 30% improvement target), ensured accurate sample-collection, packaging and results instructions across countries, and strengthened the customer relationship while supporting safer, patient-centric deployment of the treatment.