Case Study: Large Pharma Company consolidates 70 vendors to 1 and boosts global efficiency with IQVIA

Increased Value and Efficiency through a Consolidated Functional Resourcing Provider (FSP) Model

Large Pharma Company faced major inefficiencies from operating with up to 70 vendors, creating complexity, duplicated effort, inflexible capacity and heavy global oversight. To simplify their model, contain costs and gain a competitive advantage, they selected IQVIA as their global Functional Resourcing Provider (FSP) to deliver clinical monitoring, project management, regulatory start‑up, quality assurance and related services.

IQVIA implemented a single, global FSP model—providing CRAs, CTAs, DLMs, RSU, clinical project managers and dedicated Global and Regional Quality Managers across 71 countries—standardizing processes and centralizing oversight. Over an 8+ year engagement IQVIA reduced the vendor base from 70+ to 1, consolidated to one organizational design and 18 role titles, shortened start‑up timelines by 14%, increased retention by 14%, and lowered audit/inspection findings while improving efficiency, compliance and cost control.