Case Study: Leading Pharma company achieves modernized, governed provider data and scalable growth with IQVIA's Provider Data Repository

Centralized, Governed Provider Data Helps Physician Group Modernize and Grow

Leading Pharma company, a West Coast healthcare organization of 2,000+ professionals, needed to modernize core systems and support five-year growth but was blocked by fragmented, inconsistent provider data. Providers were stored in multiple places under different names and types, causing manual work, reconciliation headaches, and claims delays. The customer engaged IQVIA to clean, standardize, validate provider demographics and performance data and to support the move to a new EMR and credentialing system.

IQVIA built a centralized provider data repository, implemented data standardization rules, and established ongoing data governance while connecting legacy systems to the new EMR and credentialing platforms. As a result, systems now pull from a single source of truth—eliminating duplicate spend on provider data, reducing manual reconciliation and claims delays, improving data quality, and creating a scalable roadmap for future growth; IQVIA also enabled people and process changes to sustain these gains.