Case Study: Global Medical Technology Company achieves more efficient, higher-quality transparency reporting with IQVIA's OneKey cloud platform and Transparency Reporting (ITR)

A flexible platform and strong partnership improve efficiency and data quality

Global Medical Technology Company, a long‑term IQVIA client, faced an inefficient, multi‑solution ecosystem to meet healthcare transparency and transfers‑of‑value (TOV) reporting requirements. The company needed more efficient workflows, robust access to consolidated HCP data, and the ability to leverage that data across functions and regions; IQVIA’s OneKey cloud platform and IQVIA Transparency Reporting (ITR) were chosen to address those needs.

IQVIA migrated the client onto the OneKey cloud platform and implemented ITR in the U.S., allowing the company to sunset departmental Access databases and adopt a single reporting solution with built‑in error handling, study master, mass edit, audit trail and enhanced reporting. The move produced measurable gains: searches that once required a 15% manual workaround are now supported by a OneKey “super set” with a >99% hit rate, add requests are accepted more often, disputes have declined, and routine edits that once took hours can be completed instantly — all demonstrating improved data quality and operational efficiency with IQVIA.