Case Study: Largest Pest Control Company achieves real-time reporting and faster KPI response with iQor and QeyMetrics

Unified Data for Faster Response Times to Critical KPI’s

Largest Pest Control Company, the world’s largest pest control provider, needed faster access to sales and service performance metrics. Its existing reporting systems were static, spreadsheet-driven, and delayed, which meant managers were often reacting too late to changes in backlog, service levels, and sales performance. iQor’s QeyMetrics platform was brought in to modernize and speed up reporting.

iQor implemented QeyMetrics as a unified, interactive reporting solution with separate sales and service dashboards, cloud-based feeds, and real-time access for managers across the business. The result was a single repository of integrated data refreshed hourly or daily, accessible 24/7 on mobile devices and browsers, with drill-down visibility by region, branch, and individual rep. The company reported more than a 20% increase in completed contract revenue, or over $40 million, along with faster decision-making and more transparent performance management.