InvGate
56 Case Studies
A InvGate Case Study
The Judicial Branch of Arizona in Maricopa County, a major court system, was struggling with an unused and heavily customized ServiceNow implementation that failed to meet its IT asset management needs. Relying on error-prone spreadsheets, the organization lacked a clear inventory, which became a critical issue when it needed to account for a multi-million-dollar budget allocation. This challenge led them to seek a new solution from vendor InvGate.
InvGate Asset Management was implemented and configured by the customer's own team without external engineers or custom coding. Using InvGate’s Agent deployed via Microsoft Intune, a complete and live inventory of all assets was achieved in just five days. This provided immediate visibility into roughly four thousand machines, allowing the team to produce a detailed breakdown of their environment in 15 minutes, which profoundly impressed their CFO and validated the investment.