InvGate
28 Case Studies
A InvGate Case Study
Element U.S. Space & Defense, a privately held government contractor serving the space and defense industries, was struggling with fragmented asset data spread across spreadsheets, Intune, and Entra, plus a manual service desk run from a shared inbox. With no single source of truth, no ownership rules, inconsistent naming, and limited visibility into asset lifecycle or support performance, the company needed a better way to manage IT operations and support NIST 800-171 compliance with InvGate.
InvGate unified asset and service management by centralizing 1,700 assets across six sites, automating asset lifecycle and provisioning workflows, adding smart tagging and CMDB mapping, and providing dashboards, SLAs, and patch tracking. The results included raising software update coverage from 55% to 95%, completing a Windows 11 migration in 45 days, cutting provisioning time from 30 days to 1 week, and creating a single inventory to support audits and compliance.
Michael McCough
Ops. Applications Product Manager