Case Study: The Museum of Flight creates immersive, accessible exhibits faster and at lower cost with Intuiface

Museum of Flight brings Aviation to Life through Visual Storytelling and Tour Guide Empowerment

The Museum of Flight, a large private air-and-space museum attracting roughly 500–600K visitors annually, expanded its campus with a 3-acre Aviation Pavilion showcasing 20 rare aircraft. The exhibits team needed interactive experiences that protected fragile interiors, honored the museum’s voice, empowered 300+ volunteer guides, met ADA requirements, and withstood unpredictable pavilion weather — all without the delays and costs of outsourcing development. They chose a tablet-based approach using Microsoft Surface Pro devices, but required authoring software that performed well on small screens and allowed in-house control.

By building the project around Intuiface, the museum created tablet interactives entirely in-house, cutting costs and shrinking a typical 6‑month agency timeline to just three months. The Intuiface solution delivered 360° cockpit views, preserved aircraft interiors, and let guides hand tablets to visitors for immersive, accessible storytelling — delights that visitors (including kids) praised. The system is now live in four exhibits with plans to update additional galleries, including the Apollo exhibit and a WWII model database.

The Museum of Flight

Peder Nelson

Exhibits Developer and Digital Engagement Manager