Case Study: Castle Hill Medical Centre achieves secure, compliant patient data sharing and 100% admin adoption with IntraLinks

Patient protection first priority with Intralinks® rollout at Castle Hill Medical Centre

Castle Hill Medical Centre, one of Australia’s largest independent medical practices serving 120,000 patients a year and providing pre-employment medicals for over 70 corporate clients, needed a secure, auditable way to share sensitive patient records and reports. Facing AGPAL compliance and privacy obligations, the centre relied on disparate, partly unsupported systems and manual processes that created tracking gaps and put it at risk of non‑compliance and poor e‑discovery.

CHMC implemented Intralinks’ secure collaboration platform — a SaaS solution with encryption in transit and at rest, role-based Workspaces, integrated IRM (revocation/expiry of rights), and desktop/mobile sync — enabling fast provisioning with minimal IT overhead. Adoption was immediate (100% of admin staff, 99% of corporate clients), misdirected access was eliminated, auditability improved, and the centre now securely and efficiently shares patient data with clinicians and corporate clients while maintaining regulatory confidence.

Castle Hill Medical Centre

Ian Lowe

CEO