Case Study: Williams Lea achieves streamlined, cost-saving e-procurement across 60+ sites with Intershop Enfinity Suite 6

Williams Lea relies on Intershop's modern e-commerce supply chain solution

Williams Lea, a global business process outsourcing specialist, needed to replace multiple systems with a single e‑procurement platform to support sourcing, commissioning and purchasing of print‑related products and services and to tightly integrate client‑facing activities with back‑office finance and management information. They engaged Intershop (using the Enfinity Suite 6 platform) to meet requirements for greater efficiency, cost control and consolidated procurement processes.

Intershop’s partner Crimsonwing built the Immedia e‑procurement solution on Intershop Enfinity Suite 6, delivering catalogue purchasing, RFQ‑based marketing print sourcing, a graphics engine for personalised stationery and integration with warehousing and finance systems. The Intershop‑based solution is live on 60+ sites, has processed over 24,000 orders since going live (Oct 2004) and is growing toward its target spend—delivering measurable benefits including purchasing savings from preferred suppliers, fewer supplier invoices, faster period‑end processing, streamlined administration and reduced systems maintenance.

Williams Lea