Case Study: VBH streamlines B2B digital commerce with Intershop

VBH centralizes B2B commerce with Intershop and processes 4,000 scanner app orders in months

VBH, a leading European B2B expert for window and door fittings, faced the challenge of driving digital transformation within its traditional industry. They needed to centralize customer data, achieve proper customer segmentation, and develop a stable, future-proof B2B e-commerce platform. To address these challenges, VBH partnered with vendor Intershop to implement their digital commerce solution.

The solution from Intershop served as a core platform to centralize and digitize VBH's customer data, improving data structures in their PIM and ERP systems. A key result was the development of a scanner app that simplified ordering, which saw 4000 orders placed in its first few months. The project centralized all B2B processes onto one platform, creating a solid base for their digital roll-out and enhancing customer experience with faster order processing.

VBH