Case Study: Stiho Groep achieves omnichannel B2B sales and greater customer satisfaction with Intershop

Stiho Groep launches modern B2B online shop with Intershop, serving 37 locations

Stiho Groep, a wholesale supplier to the construction industry, faced the challenge of launching a modern B2B sales channel to thrive in its digital transformation. Their goals were to increase customer satisfaction and efficiency, flexibly map complex business processes, and offer a seamless buying journey across all channels. They partnered with vendor Intershop to address these needs.

Intershop implemented a modern B2B online shop based on its powerful Intershop Commerce Platform. The solution included extensive B2B standard features and was seamlessly integrated into the existing IT landscape. This provided an omnichannel approach for Stiho Groep, leading to increased customer satisfaction through personalized online environments and digital self-services.

Stiho Groep