Case Study: Block Group achieves flexible digital commerce growth with Intershop

Shaping the future of the food trade

Block Group, a Hamburg-based family business known for its restaurants and food production, needed to digitalize offline sales processes in B2C and B2B food retailing and food service. To strengthen its online brand experience, support flexible access to its products, and protect revenues during the coronavirus pandemic, it worked with Intershop and implementation partner signTEK.

Intershop provided the Intershop Commerce Platform as the core of Block Group’s digitalization initiative, creating a multi-client setup for centrally managing multiple online stores. The solution enabled B2C and B2B grocery shops and click & collect services, delivered a mobile-optimized customer experience, and helped Block Group respond quickly to new business opportunities; as a result, the company gained a flexible, highly scalable commerce platform and stronger customer loyalty.

Block Group

Patrick Gnaier

Managing Director