Case Study: Lekkerland Netherlands boosts scalable B2B commerce with Intershop Commerce Platform

Lekkerland Netherlands grows online revenue with Intershop

Lekkerland Netherlands, part of the Lekkerland Group, faced challenges from fragmented digital channels and manual ordering processes for unstructured customers (those ordering via fax and phone). This led to poor scalability, high pressure on customer service, and a lack of tailored digital experiences. To modernize its operations, Lekkerland partnered with Intershop to implement the Intershop Commerce Platform.

Intershop provided a unified and flexible platform with full ERP integration, enabling real-time data, personalized mobile-first storefronts, and support for diverse customer order flows. The results included steadily growing online revenue, an increasing average order value, and large clients switching from EDI to the platform. The solution also reduced customer service requests and improved cost-efficiency through faster, automated processes.

Lekkerland Netherlands