Case Study: Isero strengthens online growth with Intershop Commerce Platform

Isero scales omnichannel commerce across 67 branches with Intershop

Isero, a major hardware wholesaler and service provider for construction professionals in the Benelux, faced the challenge of replacing its outdated and non-responsive web shop. The company needed a fully-fledged e-commerce platform from vendor Intershop to map the entire customer journey and increase customer satisfaction and loyalty.

The solution implemented by Intershop was the Intershop Commerce Platform deployed on Azure. This provided a highly scalable and integrated omnichannel approach, which included a digital customer portal for improved self-service. The result was an optimized customer journey with comfortable accessibility across all integrated touchpoints, strengthening Isero's online growth.

Isero