Case Study: WONGDOODY achieves company-wide uptime and cost savings with Intermedia Cloud PBX

WONGDOODY Completes Company-wide Business Uptime Goal with Intermedia’s Cloud-based Phone Service

WONGDOODY, a fast‑growing Los Angeles advertising agency with about 100 employees across two offices, was burdened by an aging on‑premises phone system that was expensive to maintain, inflexible, and couldn’t be managed or customized remotely. After months of testing other vendors (RingCentral, 8x8, Asterisk, Kerio) and finding their offerings too rigid or administratively heavy, the company sought a hosted Cloud PBX with high availability, remote administration, customization, and predictable costs.

WONGDOODY migrated to Intermedia’s Cloud PBX, gaining no‑capex deployment, online provisioning, geographic redundancy with automatic failover, flexible hardware options, and centralized remote management. The change cut maintenance and repair costs, freed IT time, simplified scaling to new offices, and delivered reliable uptime and predictable monthly expenses.

WONGDOODY

Jeff Chambers

Director of Information Technology