Case Study: Granite Technology achieves superior customer value and triple-digit growth with Intermedia Cloud Communications

With Intermedia Cloud Communications, Granite Technology Solutions delivers superior customer value

Granite Technology Solutions, formerly Montana Phone, needed a reliable cloud communications and collaboration platform that could give its customers more flexibility than legacy phone systems. After reviewing several providers, the company chose Intermedia for its breadth of services, reliability, and partner-first approach through the Intermedia Cloud Communications suite.

Intermedia implemented its CORE™ partner model and provided Granite Technology Solutions with a private-label UCaaS solution, rebranded as UNIFI360, along with training, sales, marketing, onboarding, and support. The result was a fully integrated voice, video, chat, file management, and contact center offering that helped Granite Technology Solutions deliver stronger customer value and achieve triple-digit growth rates, with the CORE model enabling up to 4X more revenue than traditional agent models.