Case Study: Uptime Systems achieves rapid cloud growth and national recognition with Intermedia

Uptime Systems From MSP to nationally recognized CSP

Uptime Systems is a Minneapolis IT firm founded in 2005 that shifted from a traditional MSP to a cloud-first Cloud Service Provider in 2008, targeting the legal market. That strategic pivot created rapid growth—cloud services rose 145% in 2012 and now account for about 75% of revenue—while the company sought partners to support scale, compliance for law firms, and high-touch support.

Uptime partnered with Intermedia for Exchange Email, Cloud PBX and Skype for Business, relying on Intermedia’s reliability and support as foundational to its offerings. The partnership helped Uptime become a nationally recognized CSP (named to Talkin’ Cloud’s Top 100), deepen its legal vertical (two-thirds of business) and sustain strong year-over-year growth while delivering compliant, bundled cloud solutions.

Uptime Systems

Aaron Eittreim

VP of Business Development