Case Study: Blue Circle Communication Solutions achieves streamlined Cloud PBX sales and support with Intermedia

Unified Communications Specialist Blue Circle Hangs up RingCentral Partnership for Intermedia’s Cloud PBX

Blue Circle, a Phoenix-based unified communications and IT vendor, had long provided on-premises PBX and telecom services but faced rising customer demand for cloud voice. After an unsatisfactory experience with RingCentral—citing a changing, cumbersome platform and inconsistent support—Blue Circle needed a reliable hosted-voice partner that would let them transition customers to the cloud without added complexity.

They evaluated and adopted Intermedia’s Cloud PBX, praising its intuitive Partner Portal, straightforward provisioning, consistent support, and partner tools that simplify selling and management. The switch delivered steady new Cloud PBX business, virtually no service issues, reduced installation and onboarding effort, easier desk-phone relocations, and lower upfront costs that Blue Circle could pass on to clients.

Blue Circle Communication Solutions

Caleb Gagnon

Owner