Case Study: ImageNet Consulting, LLC achieves scalable managed services and increased profitability with Intermedia UCaaS

Successful Managed Print Services Provider ImageNet Consulting Builds to Its Future by Adding Intermedia UCaaS to Its Product Portfolio

ImageNet Consulting, a technology solutions provider that evolved from a 1956 typewriter repair business and now operates across multiple states, needed to add cloud communications to its portfolio while protecting its reputation and margins. The company required a partner that could be white-labeled, train its sales team, handle frontline support and complex billing/taxation, and enable rapid go-to-market as customers shifted to remote work.

ImageNet chose Intermedia’s UCaaS and CORE reseller model, gaining a full suite of voice, video, chat, file-sharing and email tools plus training, sales/marketing support, and backend billing. The partnership let ImageNet quickly deploy cloud communications, offload support and billing, retain customer relationships and margins, boost revenue potential (up to 5x), and keep clients operational through the pandemic.

ImageNet Consulting, LLC

Juan Fernandez

Vice President of Managed IT Services